E-Government is the use of a range of information technologies by government agencies with the aim of transforming government operations to provide better services for its citizens and businesses. This has especially proven helpful during the subsistence of the COVID-19 pandemic which necessitated a shift from the norm in the provision of services across almost all sectors.
Some of the notable e-government platforms include:
(i) Ardhisasa
On 27th April 2021, the President of the Republic of Kenya launched the National Land Information Management System (NLIMS) dubbed Ardhisasa which integrates all operations of the Ministry of Lands and provides a one-stop-shop where end-to-end transactions in relation to land are conducted, with the Nairobi Registry as its pilot. Despite numerous challenges since its launch, the system is now operational in the Nairobi registry, with the Ministry of Lands and Physical Planning preparing to digitize 20 other counties by December 2022.
Recent Developments and Impact to the Clients
(ii) Business Registration Service (BRS)
Recent Developments and Impact to the Client